The cancellation policy applied by Cunard Cruises is tiered according to your distance from the time you cancel compared to the time you will sail. Depending on the number of days spent on the journey and the nature of the ticket, refunds and charges apply. The list below provides a brief and current summary to ensure that you find it easy to use and minimize your loss in case of canceling a Cunard Cruise ticket.
Cunard Cancellation Policy: Main Points
The Cunard Cruises Line Cancellation Policy can be explained through the points listed below:
- The nearer you cancel before the departure, the more you pay as a cancellation fee and the less you get as a refund.
- Promotional fares and certain special rates are usually non-refundable; the terms of fares should always be examined at the time of booking.
- Future Cruise Credits (FCC) can be credited in case of the cancellation of a cruise by Cunard, or in case of booking non-refundable deposit fares and cancellation.
- Cases of cruise cancellations can be refunded in a period of 7-10 business days.
- Cancellation should be done directly through Cunard website via Manage My Booking option, phone or your travel agent in case of a third-party booking.
Cancellation Fee Schedule - Voyages 30 Days or Less
The passenger cancel Cunard booking online will be liable to pay the fee as shown in the table below:
Cancellation Fee Schedule - Voyages 31+ Days
When the voyage is extended above 31 days, the charges mentioned under the Cunard Cruises Cancellation Policy are as follows:
Additional Points
- In case you booked a non-refundable deposit fare (NRD): You will not get back the cash deposit, you can get a one-time cruise date/ship change and get a future cruise credit with payment of a nonrefundable fee of $100 per person.
- Hotel/tour packages associated with the cruise can have distinct and stiffer cancellation fines.
- The cancellation in the case of health or government cancellations are typically charged with regular fees except when Cunard itself cancels the trip, and in this case, FCC or refunds are possible.
- FCCs are usually valid in 12 months, cannot be transferred or redeemed in cash.
Conclusion
The cancellation policy of Cunard Cruises focuses on timing because the charges and refunds become higher and lower, respectively nearer to the cruising date. It is also important that customers are aware of the tiered schedule and specifics of deposits and future cruise credits. Nevertheless, during the booking process, fare conditions must be always verified to avoid any unpleasant surprises that will complicate the cancellation process in case of necessity.
